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The service area of most bicycle centers
is usually tucked away in the back. For years, Keswick Cycle
was no exception, but we're too proud of our brand new service
area to hide it. Our recent renovation gives a nod to Philadelphia's
exciting restaurant scene; the service area, our "back of
the house," is now part of the store. A new rear entrance
allows for more parking and lightning - fast drop off and
pick up. And yes, you can watch while our technicians work
their magic.
The amount of combined experience in our
service area is staggering; we require our mechanics to have
2-3 years of full time experience before they touch a wrench
at Keswick Cycle. This ensures quality work on every bike
we service. Whether it's an elderly 10 speed with sentimental
value or a state of the art time trial bike in need of a pre
- race tune, you can expect the same level of top-quality
service.
Often, latest and greatest means most complicated
or, requiring special tools. With the current crop of ultra
light road bikes and full suspension mountain bikes with shocks
that "think," a mechanic has to be well versed in technology
to be effective in his or her job. Keswick Cycle technicians
are always familiar with, and have probably used and worked
on the latest equipment. We have the right tools to service
everything we encounter. This means that the mechanic that
works on your bike understands everything about it, and can
work on every part on it.
In the busy season, anywhere from March until
September, the service area can be the busiest place in the
store. We realize that you don't want to be without your bike,
so we will schedule appointments for any service, and you
won't be bikeless for more than a day. Just give a call or
stop in, but please leave up to two weeks to get the appointment
date you want. Of course, we're happy to do smaller repairs,
such as flat tires, while you wait. If time isn't an issue,
bring your bike with you and feel free to leave it. In every
case, we'll give you a free, accurate estimate before any
work is done. We want to exceed your service expectations.
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